Home.md
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- [[board-dat]] - [[board-series-dat]] - [[board-new-dat]]
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-- [[shipment-dat]]
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+- [[shipment-dat]] - [[service-dat]]
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- [[chip-dat]] - [[chip-cn-dat]]
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service-dat/payment-dat/stripe-dat.md
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-# payment-dat
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+# stripe-dat
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+## 3D Secure authentication
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-Dear customer,
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+3D Secure (3DS) is an authentication method that provides an additional layer of authentication for credit card transactions, to protect against fraudulent actors.
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-For the credit card, you can find a payment option called "stripe" while checkout. It supports credit card payment, and is fully secure on their third party website.
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-Any other questions please let me know, thank you.
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+## The customer failed to authenticate with 3D Secure - 🛠️ Action Items
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+
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+### 🔄 For You (Merchant):
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+
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+1. **Do not retry** the same PaymentIntent as-is — Stripe has already marked it as failed (`status: requires_payment_method`).
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+2. Instead, prompt the customer to:
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+ - Use a different card.
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+ - Try again and **complete 3D Secure properly**.
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+3. Consider implementing Stripe’s [`automatic_payment_methods`](https://stripe.com/docs/payments/automatic-payment-methods/overview) so Stripe can intelligently select the best payment path.
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+4. Optionally send a link to [Stripe’s help page on 3D Secure](https://stripe.com/docs/strong-customer-authentication) if the customer is confused.
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+
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+### đź“ž For Customer:
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+
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+- Contact their **bank** to ensure 3D Secure is set up and functioning on their card.
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+- Try a **different browser or network** (e.g., avoid browser extensions that may block Stripe popups).
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+- Or **use another card**.
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+
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+
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+
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+
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+## ref
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+
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+- [[stripe]]
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+
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-Best regards,
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service-dat/service-dat.md
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## Service
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-- [[Shipment-DAT]] - [[shipment-by-country]]
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+- [[Shipment-DAT]] - [[countries-dat]]
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- [[custom-order-dat]]
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-production - [[fab-stencil-dat]] - [[pcb-dat]] - [[pcba-dat]]
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+- [[payment-dat]]
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+
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+[[fab-dat]] - [[fab-stencil-dat]] - [[pcb-dat]] - [[pcba-dat]]
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