Channel Description
- Prohibited items: Flammable, explosive, corrosive goods, weapons, and other items restricted by the International Air Transport Association (IATA) are not accepted.
Delivery Fees
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Within Province:
- (1) Free self-pickup at designated locations.
- (2) Company-arranged delivery:
- Up to 21KG: 35 RMB per shipment
- 21KG–50KG: 2.5 RMB/KG
- 51KG–200KG: 2 RMB/KG
- Over 201KG: 1.5 RMB/KG (contact for ton cargo rates)
- Up to 21KG: 35 RMB per shipment
- (3) Recipient pays for car-call pickup.
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Out-of-Province Transfer Fees:
- First weight: 30 RMB/kg, additional weight: 15 RMB/kg
- Local volumetric weight/3500
- Insurance fee: 2% (No compensation for lost out-of-province items without insurance)
Weight & Measurement
- Chargeable weight: Greater of volumetric or actual weight
- Volumetric weight = (Length cm × Width cm × Height cm) / 6000
Packaging Requirements
- Outer packaging must use woven bags. If company repackaging is needed: 5 RMB/item.
- High-power, pure battery, and liquid items must use wooden crates.
- Wooden or air cargo boxes must have hinges and be openable for inspection.
- Wooden crates >68KG: iron strip reinforcement (100 RMB/item)
- Wooden crates >300KG: pallet required (180 RMB/item)
High-Value Products
- Single shipment value over $250 USD is considered high-value.
General Trade Customs Declaration
- Acceptable for shipments over 100KG: +2 RMB/KG
- China-Hong Kong fee: 1.5 RMB/kg (minimum 200 RMB)
- Customs declaration fee: 350 RMB/shipment; additional page: 50 RMB
- Hong Kong handling/warehouse delivery: 1 RMB/KG (minimum 800 RMB/shipment)
Hong Kong Delivery Fees
- Handling fee: 300 RMB/shipment (over 250KG: +0.5 RMB/KG)
- Hong Kong warehouse may charge registration and parking fees (approx. 400–500 HKD)
Size & Weight Limits
- Single piece size: 120cm × 80cm × 80cm
- Single piece weight: ≤30KG
- Exceeding limits: Oversize surcharge 150 RMB/item, max 500 RMB
Declaration Requirements
- Declare truthfully. Any customs issues due to underreporting are the sender’s responsibility.
- No liability for infringement issues; company reserves right to claim damages.
Insurance Service
- Insurance: 4% of insured amount, minimum 30 RMB/shipment
- Insurance is optional but recommended for out-of-province shipments.
Storage Fees
- First 3 days free at Manila warehouse after arrival.
- After 3 days: 1 RMB/KG/day.
Address Change Fee
- Before delivery: 30 RMB/shipment (not guaranteed)
- During transfer/delivery: charged based on actual volume.
COD Service
- Supports freight collect and cash on delivery.
- Handling fee: 4% of collected amount, minimum 50 RMB/shipment.
Compensation Standards
- Lost items: Compensation is 3× shipping fee, max $100 USD, shipping fee not refunded.
- No compensation for mismatched documentation, product quality, certification issues, war, natural disasters, or force majeure.
- No compensation for delays due to flight or customs clearance.
Transit Time
- Transit time does not include day of receipt, holidays, or customs delays.
- Remote areas: Add 2–5 working days to normal transit time.